Privacy

Privacy Policy

pocoApoco j.d.o.o. (“we”, “us” or “our”) is committed to protecting your privacy and respecting your personal data. This privacy policy explains how we collect, use, store and protect personal data when you use our services and outlines your data protection rights.

1. Data controller

The controller for the purposes of the General Data Protection Regulation (GDPR) is:

pocoApoco j.d.o.o.
Medvednička 31, 31431 Čepin, Croatia
office@ratiosana.com
+385 95 856 3354

2. Personal data we collect and process

We process personal data that you provide directly and data that may be collected automatically. This may include:

• Contact details such as name, address, telephone number and email address.
• Business information such as role, department and company.
• Technical information such as IP address, browser type and version, operating system and platform.
• Usage information about how you use our website and services.

2.1. Purposes of processing

• Providing our services, responding to enquiries and preparing proposals.
• Marketing communications and event invitations where a valid legal basis exists.
• Improving our services through usage analysis and feedback.
• Meeting legal and regulatory obligations.

2.2. Legal bases

• Consent (Art. 6(1)(a) GDPR).
• Performance of a contract (Art. 6(1)(b) GDPR).
• Compliance with a legal obligation (Art. 6(1)(c) GDPR).
• Legitimate interests (Art. 6(1)(f) GDPR), where these are not overridden by your rights and freedoms.

2.3. Sharing data with third parties

We do not share personal data with third parties without a valid legal basis or your consent. Potential recipients may include IT, hosting and marketing service providers and competent authorities where required by law.

3. Data security

We use appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

4. Your rights

• Request access to personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion where no legal retention obligation applies.
• Request restriction of processing.
• Request data portability where applicable.
• Object to processing where applicable.

5. Cookie policy

5.1. What is a cookie?

A cookie is a small piece of information stored on your device when you visit a website. Cookies can remember settings and make a website easier to use.

5.2. Session cookies

Session cookies are normally removed when you close your browser.

5.3. Persistent cookies

Persistent cookies remain on your device until they expire or you delete them manually.

5.4. First-party cookies

First-party cookies are set by the website you are visiting.

5.5. Third-party cookies

Third-party cookies may be set by external services embedded in the website.

5.6. Cookies on the RatioSana website

This website may use cookies to provide a smoother user experience. If services such as Google Analytics or Meta/Facebook Pixel are enabled, their use and consent settings should match the cookie configuration used on the live website.

5.7. Disabling cookies

You can manage or disable cookies in your browser settings. More information is available at allaboutcookies.org and youronlinechoices.eu.